Privacy Policy
Last updated: May 28, 2026
Overview
Skip ("we", "our", or "us") is a video knowledge management platform that helps you extract and search information from YouTube, Loom, and Fathom videos. This Privacy Policy explains how we collect, use, and protect your information.
The short version: We collect only what we need to provide our service. We don't sell your data. We use industry-standard security practices.
Information We Collect
Account Information
- Email address (for authentication and communication)
- Password (securely hashed, we never store plain text)
- Profile information you choose to provide
Content You Import
- Video URLs you choose to import (YouTube, Loom, Fathom)
- Video transcripts and metadata
- AI-generated summaries and key insights
- Your chat conversations with the knowledge base
Usage Information
- How you interact with our service (features used, pages visited)
- Device and browser information
- IP address and general location (country/region level)
How We Use Your Information
- To provide our service: Processing videos, generating summaries, enabling search
- To improve our service: Understanding how features are used, fixing bugs
- To communicate with you: Service updates, support responses, billing
- To process payments: Subscription management via Stripe
Third-Party Services
We use trusted third-party services to operate Skip:
- Supabase: Authentication and database hosting
- Stripe: Payment processing (we never see your full card number)
- OpenAI: AI processing for summaries and chat (your content is processed but not used to train their models per our API agreement)
- Railway: Application hosting
Each of these services has their own privacy policy and security practices.
Data Security
We implement reasonable security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Access controls and authentication
- Regular security updates
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we're required to retain it for legal purposes.
Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Delete your account and data
- Export: Download your data in a portable format
To exercise these rights, visit your account settings or contact us.
Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or sell data to advertisers.
Children's Privacy
Skip is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at: privacy@getskip.dev