Question 1

How do I get started with Skip?

Accepted Answer

Getting started is simple: Sign up for a free account (no credit card required), Import videos from YouTube or paste a URL, Start chatting with your videos or use the Discover feature to find expert creators. Everything is unlimited during beta.

Question 2

What is the Discover feature?

Accepted Answer

The Discover feature uses AI to help you find expert creators on any topic. Simply describe what you want to learn, and our AI will search through millions of videos to find hidden gem creators who actually teach what you need - not just what's trending on YouTube's algorithm.

Question 3

How does the AI chat work?

Accepted Answer

Skip's AI chat lets you ask questions about your entire video library. When you ask a question, Skip searches across all your saved videos and provides answers with exact timestamps. Click any timestamp to jump directly to that moment in the video.

Question 4

What is semantic search?

Accepted Answer

Semantic search means Skip understands the meaning behind your questions, not just keyword matches. For example, if you ask 'how do I handle concurrency issues?', Skip will find relevant content even if the video talks about 'thread safety' or 'synchronization' instead.

Question 5

What is MCP integration?

Accepted Answer

MCP (Model Context Protocol) lets you connect your Skip library to other AI tools like Claude, Cursor, or Windsurf. This means you can ask questions about your video library directly from your favorite AI coding assistant or chatbot.

Question 6

What's included in the free plan?

Accepted Answer

During beta, everything is free and unlimited: unlimited messages, unlimited videos, unlimited discoveries, and full AI chat. No credit card required!

Question 7

What's the difference between Free and Pro?

Accepted Answer

During beta, all features are free. When paid plans launch, Pro will include priority processing, API access, and priority support. Beta users get grandfathered pricing.

Question 8

Is my data private?

Accepted Answer

Yes! Your library and chat history are completely private. We don't share your data with third parties, and we don't use your content to train AI models. You can delete your account and all associated data at any time.

Question 9

Do you store the actual videos?

Accepted Answer

No, we don't store the videos themselves. We only save video metadata (title, creator, URL), transcripts, and AI-generated summaries. When you click a timestamp, you'll be taken to the original video on YouTube or Loom.

Question 10

Can I cancel anytime?

Accepted Answer

Yes! You can cancel your subscription anytime with no cancellation fees. If you cancel, you'll still have access to Pro features until the end of your billing period.

Frequently Asked Questions

Getting Started

Features & Functionality

Pricing & Billing

Technical Support

Privacy & Security

Account Management

Still have questions?